Shipping policy

Shipping

1) Germany

For orders with delivery within Germany, we charge a shipping fee of €5.90.

Delivery is free for orders over €50.

Please note that when paying via Klarna, the delivery address must be identical to the billing address.

2) Austria

For deliveries to Austria, we charge €7.90.

Delivery is free for orders over €100.

3) European Union

For deliveries to the rest of the EU, we charge €7.90.

Delivery is free for orders over €100.

4) Outside the EU

We are currently unable to offer deliveries outside the European Union.

shipping times

For orders within Germany, you currently have to expect a delivery time of 1-3 working days.

For deliveries Outside of Germany, you should allow 1-2 extra working days.

These times can change, so we recommend that you don't wait too long before placing your order.

Should your package be delayed beyond that, please contact us by email at info@masterfeed.de or call us on the following number: 05492 - 970 970 and we will immediately find out where it has gone.

shipping company

We ship all our packages with DHL GoGreen/Deutsche Post.

Shipping costs for BARF items

1) Shipping with DHL

For orders with delivery within Germany, we charge a shipping fee of €5.90.

Delivery is free for orders over €50.

2) Shipping with UPS Express

For orders with express delivery within Germany, we charge a shipping fee of €11.90.