bonus program
Loyalty pays off
Thank you for choosing us again and again! As a small thank you for your loyalty, we invite you to join our Masterfeed pack. Here you can save on every future purchase and make your four-legged friend happy!
Sign up and get 100 bonus points for free!
How to benefit from our bonus program
For every €1 of your order value, you receive one bonus point. For amounts with a fraction of a cent, the value is rounded up from €0.5 upwards (e.g., an order worth €9.30 earns 9 points, an order worth €9.80 earns 10 points).
You can collect extra bonus points through numerous promotions and offers. These promotions are announced on our website and via our newsletter, helping you reach your desired reward even faster.
Your bonus points will be credited to your Masterfeed account as soon as your order is fully paid for and confirmed as booked in our system.
If the invoice amount of your order decreases (e.g. due to returns or other reasons), points will only be credited for the partial amount paid.
Your Questions - Our Answers
To see your current points balance, simply click on the yellow gift symbol labeled "Rewards" at the bottom left of our shop. Your points balance will be displayed there.
To redeem your points, click on the yellow "Rewards" gift icon at the bottom left of our shop. Then select the "Redeem bonus points" option. You can then select your desired discount and apply it directly to your shopping cart by clicking on "Redeem". You can also find step-by-step instructions for this in our video.
Your bonus points are valid for 3 years from the date of credit.